Air Canada experienced suspicious activity surrounding the login process on their mobile app this week. In result, the airlines company sent out a message to their 1.7 million app users insisting that they change their passwords. Based on the reports, Air Canada confirmed that at least 20,000 individuals have been exposed by cybercriminals, which has placed individual’s passport details in jeopardy of being stolen.
At the very least, in order for users to use the Air Canada mobile application, they’re required to input their names and email addresses, but many of the customers would also input their passport detail, which includes birthdate, nationality, passport expiration date, country of issuance, and country residency, which in turn allows for more intrusive information to be sold on the dark web.
In addition to angry customers, data breaches like this that include sensitive information tends to be worth more to hackers and the dark web, which has placed the Canadian airline company in hot water. It’s worth noting that had Air Canada had a cyber insurance policy in place, it’s likely that they would be protected from business interruption, potential financial loss, as well as additional expenses associated with this cyber attack.
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