The Radisson Hotel Group has suffered a data breach that resulted in the theft of data for its Radisson Rewards global loyalty program in September, but didn’t realize it until October 1st, allowing the hackers to infiltrate and expose critical information. Considering the Radisson Hotel Group has an abundance of hotels, some 1,400 across 70 countries, analysts and customers wonder how severe this data breach was, but according to the hotel chain, the hackers were only able to affect merely 10% of their customers and did not compromise any credit card information or passwords.
When asked to quantify the affects of the breach, Radisson officials declined to mention how many customers were actually exposed nor would they confirm the geographical locations impacted the most. However, according to Data Breach Today, since May 25, under GDPR, all organizations that suffer a serious breach involving Europeans’ personal data must report the breach to relevant authorities within 72 hours of becoming aware of it. Failure to do so, as well as more general information security shortcomings, can expose an organization to steep fines.
The Radisson did release the information that was exposed, which is worth noting:
- Member name
- Address, including country of residence
- Email address
- Company name (in some cases)
- Phone number (in some cases)
- Radisson Rewards member number (in some cases)
- Any frequent flyer numbers on file (in some cases)
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